Robi Simao
Experienced Dealer Relationship & Business Development Manager
41 Terrace Road, 1609, Eastleigh, ZA.About
Highly accomplished Dealer Relationship and Business Development Manager with over 15 years of progressive experience in the financial services and automotive finance sectors. Proven expertise in driving sales growth, optimizing portfolio performance, and ensuring regulatory compliance through strategic stakeholder engagement and robust relationship management. Adept at leading high-performing teams, implementing business strategies, and enhancing operational efficiencies to consistently exceed targets and foster sustainable market share expansion.
Work
MFC a division of Nedbank Ltd
|Dealer Relationship Manager / Business Development Manager
Eastleigh, Gauteng, South Africa
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Summary
Currently manage a diverse portfolio of dealerships, driving business strategy and ensuring compliance within the automotive finance sector.
Highlights
Strategically allocated and managed targets across assigned portfolios, successfully driving business strategy and achieving key performance indicators.
Cultivated and maintained robust relationships with key external and internal stakeholders, enhancing service deliverables and fostering collaborative partnerships.
Proactively identified and resolved errors and omissions within the portfolio, ensuring effective management and operational efficiency.
Ensured 100% compliance of dealerships with industry legislation, established norms, and risk management standards, mitigating potential liabilities.
Halls Financial Services
|Dealer Consultant
Eastleigh, Gauteng, South Africa
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Summary
Served as a brand ambassador, driving market share growth and expanding the dealer network for AA Warranties within a 6-month tenure.
Highlights
Expanded AA Warranties' market share by cultivating and maintaining strong relationships with existing dealerships and onboarding new partners.
Drove significant area sales growth and identified new customer acquisition avenues by proactively engaging with potential clients.
Streamlined stakeholder interactions across the sales-to-claims process, enhancing overall customer experience and operational flow.
Conducted comprehensive training workshops for associated automotive workshops, improving their understanding and adherence to claims processes and procedures.
MFC a division of Nedbank Ltd
|Dealer Relationship Manager / Business Development Manager
Eastleigh, Gauteng, South Africa
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Summary
Managed dealer relationships and drove business development initiatives for nearly a decade, consistently achieving strategic objectives and ensuring compliance.
Highlights
Managed and optimized a large portfolio of dealer accounts over 9 years, consistently achieving and exceeding sales targets and business growth objectives.
Developed and executed strategic business plans, including target allocation per portfolio, to drive significant business expansion and market penetration.
Cultivated and sustained long-term, high-value relationships with a broad network of external and internal stakeholders, ensuring seamless service delivery.
Implemented robust risk management protocols, ensuring all dealerships adhered to industry legislation and internal standards, minimizing compliance risks across the portfolio.
Motor Finance Corporation
|Team Leader
Eastleigh, Gauteng, South Africa
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Summary
Led a team of consultants to achieve sales fulfillment and operational efficiency, optimizing client turnaround times and staff performance.
Highlights
Led and managed a team of consultants, ensuring the attainment of sales fulfillment targets and optimizing client turnaround times within specified SLAs.
Monitored, managed, and reported on team productivity, adherence, and quality, driving continuous performance improvement initiatives.
Designed and delivered ongoing training and coaching programs, enhancing staff product knowledge and ensuring continuous professional development.
Streamlined internal processes and implemented improvements, resolving operational inefficiencies to enhance overall team and organizational effectiveness.
Education
Gordon Institute of Business School
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Junior Management Programme Certificate
Management
Courses
Economics
Business Management
Accounting
Marketing
Project Management
Milpark Business School
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National Certificate
Banking Services Advice
Courses
Accounting
Basic Economic Principle
Banking
Economic Fundamentals in the Banking Environment
Financial Management
North-West University
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Certificate
Business Management
Courses
Business Management
Human Resources
Marketing
Financial Management
Hoerskool Postmasubrg
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National Senior Certificate
General Studies
Courses
English
Afrikaans
Mathematics
Biology
Business Economics
Accounting
Languages
English
Afrikaans
Portuguese
Skills
Relationship Management
Stakeholder Engagement, Client Relations, Partnership Development, Customer Retention.
Business Development
Sales Strategy, Market Share Growth, New Business Acquisition, Portfolio Management, Target Allocation.
Compliance & Risk Management
Regulatory Compliance, Industry Legislation, Risk Mitigation, Policy Adherence.
Team Leadership & Development
Performance Management, Coaching & Mentoring, Training Programs, Productivity Improvement.
Operations Management
Process Improvement, Service Delivery, Efficiency Optimization, SLA Management, Error Resolution.
Financial Services
Automotive Finance, Banking Services, Economic Principles, Financial Management.
Project Management
Strategic Planning, Project Execution, Resource Allocation.
Marketing & Sales
Brand Ambassadorship, Sales Driving, Customer Acquisition, Market Analysis.
References
Steven Khoza
Regional Sales Manager, MFC a division of Nedbank; Contact: Skhoza@mfc.co.za / 0836765608
Antonette Batchler
Head Vehicle Asset Ownership, Motor Finance Corporation; Contact: abatchler@mfc.co.za / 0788012642